It is really important to remember that legally the patients must leave with their copy of the medicare receipt for their own records.
So it is important to ensure that payment has been processed before the patient leaves.
Step 1:
- Type in the patients medicare card details into the HICAPS machine and hit enter.
- Then pop in their IRN number - or the position number on their card.
Step 2:
- Select option 4 'Bulk Billed' and hit enter 3 times.
- Select option 2 'Michael Nguyen' and hit enter.
- Select option 1 'N- Not Applicable' and hit enter
Step 3:
- Enter your first item code then hit enter twice.
- Then hit option 2 'Next Item'.
- And repeat until all item codes have been put through.
Step 4:
- Complete your claim when you have entered all required codes.
- Then you will need to hit enter twice to accept from the provider.
- Print off both the patients receipt and the provider copy passing the patient their receipt.
Step 5:
- Finally, lay your receipt out and grab a highlighter.
- Highlight a clear line underneath each of the following - Patient name, provider name, total amount, and that it has been submitted for processing.
Lastly, just assign payment to the patients account on ultimo.